Crossing Modes: Bringing Data, Standardization and Performance Metrics to Transit Agencies & Caltrans

Crossing Modes

March 3, 2023

Gillian Gillett, Program Manager, California Integrated Mobility, California Department of Transportation, and Hunter Owens, Research Data Manager, California Integrated Mobility, California Department of Transportation, presented Crossing Modes: Bringing Data, Standardization and Performance Metrics to Transit Agencies & Caltrans at the ITS Seminar on March 3, 2023.

Abstract: Caltrans, a legacy state DOT, has spent millions of dollars and years building out a performance metric based approach to roadway performance, mostly frequently categorized by the LOS (Level of Service) based approach. As Caltrans begins the efforts to hit state climate targets and meet equity goals, transit is going from an afterthought to the forethought. However, with 200+ transit agencies in the state, data and performance challenges abound. This talk will talk about our work rolling out a standards based (GTFS & (c)EMV) based approach to performance data gather, metrics that we have implemented and making mobility seamless for the end user across all modes around the State.

Bio: Gillian Gillett manages the California Integrated Mobility Program at Caltrans, where she is responsible for removing obstacles between modes, and within modes, beginning with transit trip planning and payment. Previously she was Transportation Policy Director for San Francisco Mayor Edwin M. Lee. Prior to that she was Chief of Staff to now-California State Senator Scott Wiener. Prior to that she ran a custom software consulting company specializing in workflow and business process re-engineering, mainly for the financial services sector. She studied Physics and Philosophy at St. John’s College, the Great Books School. She lives in San Francisco with her partner, two teenagers and three cats.

Bio: Hunter Owens is public interest technologist specializing in State + Local government and transportation data. Currently the Research Data Manager for California Integrated Mobility at Caltrans, previously he’s worked at the The City of Los Angeles,Impact Lab, the Center for Data Science and Public Policy, and Obama for America. He spends a lot of time thinking about cities, data pipelines, and taco.