Electronic Toll Collection System (ETC) User Survey

This is a summary of several surveys concerning the use of an electronic toll collection system (ETC) among San Francisco Bay Area motorists. The objective of these surveys was to determine the level of interest in subscribing to an electronic toll collection service for Bay Area toll bridges. The issues addressed in the surveys were: (1) interest in the ETC service; (2) preferred types of automated vehicle identification (AVI) tags; (3) preferred location or placement of AVI tags on the vehicle; (4) desired method of payment for the ETC service; and, (5) perceived benefits of ETC.