Improving Mobility Through Enhanced Transit Services: Case Studies for Transit-Taxis

This report, an interim deliverable for Task Orders 5408 and 6408: “Improving Mobility through Enhanced Transit Services”. Thus far in the study we have performed a review of the literature and conducted a small number of site-specific case studies for transit agencies in North America identified from the literature review as either currently having or in the past having had transit-taxi service implemented in their agency’s jurisdiction. We initially classified alternative concepts of transit-taxis into a typology of three service design options based on a review of the literature: 1) fixed route, 2) fixed-route with deviation, or 3) hybrid/feeder service and three operational strategies: 1) using in-house vehicles and labor, 2) contracting out services, or 3) relying on the private market to meet demand. After the literature review, we performed the transit-agency-based case studies using a question-and-answer interview style over the telephone.