Impacts Of Smart Cards On Transit Operators: Evaluation Of I-110 Corridor Smart Card Demonstration Project

This report presents the evaluation of the first transit smart card demonstration in California. The study assesses the cost and benefit implications of the smart card system to transit agencies. Two types of smart cards were used: radio frequency (RF) proximity and contact. The assessment of the cost and productivity impacts, as well as the perceptions of transit personnel, were accomplished through personnel interviews and independent onboard observations.