Advanced Traveler Information Systems (ATIS) are being developed to provide travelers with real-time information about traffic conditions. To evaluate the benefits of ATIS products and services, questions concerning potential market, usage, and travel response must be addressed. This paper focuses on en-route travel response to ATIS. The main objective is to explore how travelers deal with unexpected congestion and how they might respond to qualitative, quantitative, prescriptive and predictive information. Data on travelers’ route switching decisions are obtained through a survey of...